Privacy Policy

1) About this policy

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit
https://escaperoom.center/ (the “Website”).
We aim to manage personal information openly and transparently in line with the Australian Privacy Principles (APPs).

If you do not agree with this policy, please do not use the Website.

2) Who we are / Contact

Website owner: Escaperoom
Email: privacy@escaperoom.center

3) Personal information we collect

Depending on how you use the Website, we may collect:

  • Contact details you submit (e.g., name, email address, phone number) if you contact us.
  • Message content and enquiry details you provide when contacting us.
  • Technical/usage data (e.g., IP address, device type, browser, pages viewed, referral URL, date/time).
  • Cookie and advertising identifiers used to deliver and measure advertising (see section 6).

4) How we collect information

  • Directly from you when you submit information to us (e.g., email or contact form).
  • Automatically when you browse the Website (e.g., server logs, cookies, similar technologies).
  • From third-party advertising providers that deliver ads on our Website (see section 6).

5) How we use personal information

We may use personal information to:

  • Operate, maintain and improve the Website.
  • Respond to enquiries and communicate with you.
  • Maintain security, prevent fraud/abuse, and troubleshoot.
  • Display advertising and support ad measurement (see section 6).

6) Advertising (Google AdSense) and cookies

We use Google AdSense to display advertisements on the Website. Google and its partners may use cookies
or similar technologies to serve ads, measure ad performance, and (depending on settings) personalise ads.

You can manage cookies through your browser settings. You can also manage ad personalisation using Google’s ad settings
and related Google tools.

7) Disclosure of personal information

We may disclose personal information to:

  • Service providers who help us run the Website (e.g., hosting, IT, security).
  • Advertising technology providers (e.g., Google) to serve and measure ads.
  • Government agencies or regulators where required or authorised by law.

8) Overseas processing

Some third-party providers (including advertising technology providers) may process data on servers located outside Australia.
Where required, we take reasonable steps to ensure appropriate privacy protections are in place.

9) Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification,
or disclosure. However, no method of transmission or storage is completely secure.

10) Access and correction

You may request access to, or correction of, personal information we hold about you by contacting us at the email address above.
We will respond within a reasonable time as required by applicable law.

11) Children

The Website is not intended for children and we do not knowingly collect personal information from children.

12) Third-party links

The Website may contain links to third-party websites. Those sites are responsible for their own privacy practices, so please review
their privacy policies separately.

13) Updates to this policy

We may update this Privacy Policy from time to time by publishing the updated version on this page and changing the effective date.

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